Afrisend (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your information when you use our website, mobile application, and services.

1. Information We Collect

We may collect the following types of information:

• Personal information (such as name, email address, phone number)

• Account and transaction-related information

• Device and usage data to improve performance

• Communication records when you contact support

2. How We Use Your Information

We use your information to:

• Provide and improve our services

• Process transactions and payments

• Verify your identity and maintain security

• Communicate updates and support messages

• Comply with legal and regulatory obligations

3. How We Share Your Information

Afrisend does not sell your personal data. We only share information with trusted partners and service providers where necessary to deliver our services or comply with legal requirements.

4. Your Choices and Rights

We respect your privacy rights and provide you with choices regarding the information we collect and how it is used:

• Access your personal information

• Request Corrections & Updates

• Request deletion of your data

• Control communication preferences

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Using industry-standard encryption for data in transit and at rest.

• Access Controls: Restricting access to your personal information to authorized FundBit employees and service providers on a need-to-know basis.

• Secure Servers: Storing data on secure servers with robust firewall protection.

• Regular Audits: Conducting regular security audits and vulnerability assessments.

• KYC/AML Procedures: Implementing strict Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures to enhance security and regulatory compliance.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. International Data Transfers

As a global financial technology company, FundBit may store and process your information in servers located in various jurisdictions, including outside of Nigeria. When we transfer your personal information across borders, we take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws. This may include reliance on standard contractual clauses, your consent, or other legal mechanisms.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our files.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We may also notify you via email or through prominent notices within the app prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@afrisend.com